Lettings Services

Our lettings services include; Tenant Introduction Only, Full Management, Marketing, Deposit, Referencing, Overseas, Mortgaged Properties, Insurance, Transfer of Utilities and EPC.


Please click the link above to view our range of properties.


As a Lettings Agent, we pride ourselves on taking a personal interest in providing you with the best possible service.

Joplings’ aim is to provide a professional service to our clients. We pride ourselves in providing a tailor-made service to suit individual client’s needs. Our expertise, combined with local knowledge of the area, makes us perfectly placed to offer advice on the management of your property.

We have a careful selection process for Tenants, our staff have an in-depth knowledge of the letting market and will achieve the best possible rent for your property. Our expertise will ensure that the management of your property’s tenancy is problem-free.


Contact Us to make an appointment for your Free Appraisal

Our specialist rental valuers and management team are always on hand to provide you with advice as well as securing the correct Tenant for your property.

It is Important to arrange a rental valuation to assess your property’s potential and to advise on any necessary changes which could increase its income or ensure a faster let. We generally find tenants are looking for unfurnished properties which have carpets and curtains.

Landlords have responsibility for the safety of both their own property and the Tenant during the tenancy. We will advise you of your obligations and if you opt for Full Management, we will assist you in fulfilling them.


Joplings’ aim is to guide you as a prospective tenant to find your ideal property. We pride ourselves in producing informative property details so that you can feel that you have seen the property before you step foot through the door.

Once you have viewed a property and wish to apply, we will reference you through an external referencing company. Each applicant will be required to complete an application form. Once your basic information has been forwarded on to the referencing company you will be required to complete an online form or receive a telephone call to provide the information verbally.

We recommend that you read our terms and conditions below before applying for the property. There is a risk you may not pass referencing, this will depend upon your individual circumstances.

On completing an application form, please provide identification (driving license/passport/utility bill). Should references be unsuitable or applications withdrawn Joplings will retain this to cover costs.

The completion and submission of an application form do not guarantee the offer of tenancy, this is subject to satisfactory references being obtained.

A deposit equivalent to one month’s rent is payable before the commencement of the tenancy UNLESS STATED OTHERWISE ON THE PROPERTY. The first month’s rent and deposit must be paid before we will release the keys to the property.

We do not have facilities to take debit or credit cards, and personal cheques are not acceptable therefore, all payments must be made in cash or by banker’s draft made payable to Joplings.

Applicants should be aware that in order to satisfy the criteria of our reference agency your gross income should be 2 years times the monthly rent and you must be in permanent employment, in addition, you must have been resident in the UK for a minimum of six months.

Fee Proposal:
£42 Inc. vat for late payment fees.


Please click each one to read further information about each of our services.
If you require further information in these areas, please contact us.

You can also read our guide here.

  • Production and distribution of promotional materials, to include photographs room measurement and details.
  • Organising, where appropriate, an initial Energy Performance Certificate (EPC), Gas Safety Certificate, Electrical Installation Condition Report (EICR) and other legally required certification.
  • Provision of a To Let board.
  • Advertisements on various websites, including the major portals.
  • Accompanied viewing service.
  • Completion of comprehensive credit and income checks on prospective tenants, for which we employ a third party specialist.
  • Collection of an appropriate deposit, which is lodged in our client account and protected by the Safe Guard scheme.
  • Registration of the deposit with TDS (The Dispute Service), in accordance with current legislation.
  • Collection of the first month’s rent. We arrange for subsequent payments to be paid direct to you.
  • Production of an appropriate tenancy agreement and associated documentation.
  • Production of an Inventory and Schedule of Condition (signed by the tenant) for you to use as a basis for comparison when the tenant vacates. We would stress that we do not become involved in retaining deposit funds unless you instruct us on the Full Management basis, as detailed opposite.

Jopling’s will prepare particulars of the property and distribute to our mailing list, prepare and arrange to advertise through our internet portals and social media, arrange viewings for prospective tenants, take up references on all prospective tenants using an independent referencing company, inform the Landlord of current safety regulations relating to letting residential property, prepare the tenancy agreements, collect the first month’s rent and deposit & carry out an inventory (if Jopling’s Tenancy Deposit Scheme is used) and inform utility suppliers at the beginning of the tenancy.

Our letting and rent collection service includes all the benefits of our tenant find service and in addition, Joplings Property Management will:

  • Arrange for the collection of rent in accordance with the terms of the tenancy agreement.
  • Prepare and submit a regular Statement of Account to the landlord and/or the landlord’s accountant.
  • Transfer the net monies to the landlord.
  • As instructed by you, we will pay ground rent, service charges, insurance premiums and any other outgoings from the rental income as and when it is received. We do our best to query any obvious discrepancies but it must be understood that we are entitled to pay, without question, demands and accounts which appear to be in order.

This provides landlords with comprehensive and thorough administration of their property, allowing them to distance themselves from the day-to-day management of the property. In addition to the Tenant Find service, as detailed above, this includes:

  • Taking meter readings and transferring utilities.
  • Regular visits to ensure that the tenant is taking care of the property and to investigate if proceedings are necessary or any defects brought to our attention by the tenant. You will be provided with a written report following each visit.
  • Organising and overseeing any necessary repair works to the property, with your prior authorisation.
  • Collecting the rent, pro-actively pursuing it when necessary, and forwarding this, net of charges, on a monthly basis to yourselves by BACS.
  • Provision of a detailed statement of account on a monthly basis.
  • Transferring the utilities at the changeover of tenants.
  • Production of a check-out report and negotiation with regard to the retention of deposit funds, when appropriate.
  • Issuing relevant notices, including the notice to quit, as and when required by yourself.
  • Working with your solicitor in the unlikely event that eviction proceedings are necessary or that rent arrears have to be pursued through the court system.

Even with a very thorough referencing process it is impossible to predict if a tenant will cease to pay their rent because of sudden unexpected redundancy, illness, divorce or some other serious circumstances which may unfold – especially with the unstable job market were currently experiencing.

Arrangements will be made to collect a deposit from the prospective Tenant at the start of the tenancy to cover any dilapidations and damage to the property. This will usually be equivalent to one month’s rent and in some cases will be five weeks rent. Under the Full Management service, Joplings will hold the deposit on behalf of all parties as Stakeholder and enter the deposit into the tenancy deposit scheme. For further Information regarding the tenancy deposit scheme click the following link www.thedisputeservice.co.uk. Under the Introduction Only service the deposit can be paid over to the Landlord to hold in their chosen scheme but proof of registration with a scheme must be shown.

The better your property is presented in terms of decor, the quicker it will let and the higher the rental price achieved. In the current competitive market, there is much to choose from and property in a poor state will be low on any prospective tenant’s list.  Not only do we have our own website but we promote our property through some of the largest Internet portals in the UK, www.rightmove.co.uk, www.onthemarket.com, and www.joplings.com

Joplings use RightMove Referencing (formally Van Mildert) to conduct our referencing. The referencing looks back over the tenant’s history for the past 3 years on financial, employment, previous properties either in rented or homeowners and credit history.

You must have consent from your lender to rent out your property and they will request that you change your mortgage to a buy to let.

It is essential that the property and your contents are adequately insured, both while the property is empty and while it is let. Your insurers must be told that the property is to be let since failure to do so may well invalidate cover.

Security systems (locks on windows and external doors, lights, and even full alarm systems) are often considered essential by prospective tenants, and are taken into consideration by all the leading insurance companies when calculating premiums.

Gas, Electricity, Water Charges and Council Tax are normally the responsibility of the Tenant. We will arrange for meters to be read and the relevant utility companies to be informed.

It is a legal requirement to have an Energy Performance Certificate (EPC) for your property. The EPC is valid for 10 years. The purpose of the certificate is to show the tenant how energy efficient the property is prior to moving in. A property cannot be marketed without an EPC.

Since 1 April 2020, landlords can no longer let or continue to let properties covered by the MEES Regulations if they have an EPC rating below E, unless they have a valid exemption in place.

If you are currently planning to let a property with an EPC rating of F or G, you need to improve the property’s rating to E, or register an exemption, before you enter into a new tenancy.

If you are currently letting a property with an EPC rating of F or G, and you haven’t already taken action, you must improve the property’s rating to E immediately, or register an exemption.

If your property is currently empty, and you are not planning to let it, you don’t need to take any action to improve its rating until you decide to let it again.

Management Fees
Marketing fee – £360 inc VAT plus 12% inc VAT

To include:
Photographs and details:

  • Advertising and boards
  • Accompanied viewings and feedback
  • Tenant referencing
  • Tenancy agreements
  • Right to rent checks
  • All aspects of legislative paperwork for compliance
  • Rent/debt collection
  • Quarterly inspections
  • Repair issues
  • Check out inspection

Let only fees
Let only marketing fee – minimum of £600 inc VAT or 60% of the first month’s rent (rents below £500 PCM – min fee of £420 inc VAT)

Rent collection fee adding in 5% + VAT
Tenancy Deposit Scheme & Inventory (INC VAT)
1-2 bed £150 inc VAT | 3 bed £180 | 4+ bed £250


  1. Notices to quit £180
  2. Additional property inspections £60
  3. New tenancy agreements £120
  4. Let only and managed properties Addendum notice (additional clauses) £30
  5. Paper copy of statements £5
  6. End of year tax statements £50
  7. Rent increase negotiations £60
  8. Tenancy Deposit Scheme TDS (without inventory) £42
  9. Energy Performance Certificate £90
  10. Caretaking services for empty vacant periods – price per visit £20.00
  11. Court Attendance and Administration £150 per 1/2 day
  12. Let only check out from £90 capped at £240
  13. Let only inspections: £36

Sale of Rental property to Tenant: In the event that a tenant introduced by Joplings, purchases the property, a sales fee of 1.2% inc VAT will apply.

Joplings are a member of a Client Money Protection Scheme (CPS) provided by ARLA
Joplings is a member of The Property Ombudsmen (TPO) redress scheme

(In line with the CMP legislation that came into force 1 April 2019, an electronic version of the CMP certificate provided by Propertymark (attached) must be displayed on your website and a hard copy displayed prominently in every branch. Please note, you may be fined up to £5,000 if you do not display a certificate of membership of a CMP scheme or provide it when asked.

In addition, Propertymark require you to provide the client money security certificate, also attached, to all tenants, landlords and any other person who has provided client money to the member firm.

It is now also a legal requirement to display on your company website a copy of the accounting rules of your company’s client money protection provider. The Propertymark Conduct and Membership Rules can be found here : https://www.propertymark.co.uk/working-in-the-industry/member-requirements/. Please check your branch records at www.propertymark.co.uk. )


Tenant Fees PDF

Whether requiring the Introduction Only, Full Management service or the Premium Service, Landlords have responsibility for the safety of both their own property and the Tenant during the tenancy.

The following regulations must be adhered to without fall by the Landlord and as Agents, we must ensure that they are carried out. Gas Safety Regulations, Furniture & Furnishings Regulations & Electrical Safety Regulations, Legionella Risk assessment, Smoke & Carbon Monoxide Detectors.

The Immigration Act makes provision to prevent private landlords from renting houses to people without status and will prevent illegal immigrants from obtaining driving licenses and bank accounts. The pilot scheme has been running In Birmingham, Wolverhampton, & surrounding areas since December 2014 & will be rolled out across the UK very soon. All Landlords & Agents have a responsibility to ensure that all applicants are vetted thoroughly and have valid passports, visas, work permits, ID Cards etc … if they do not have an

Insurance Number It is likely they do NOT have permission to be here in the UK.
Breaches of this can carry up to £3,000 per person over the age of 18 + years.
Please see www.gov.uk for further information on both the above.

Jopling’s have been working in partnership with our referencing company RightMove Referencing (previously Van Mildert), to assure all of the above checks are addressed.